Fraud Management

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Globally, telecom fraud costs companies nearly $40 billion every year. Just one incident of fraudulent international calls can inflict a $50,000 hit on your bottom line. Manual processes are labor-intensive and lack automated interventions to detect and stop fraud quickly.

TeleLink

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TeleLink, developed by Equinox Information Systems, is a comprehensive mediation and revenue assurance platform designed to transform raw usage data into actionable insights for telecommunications companies. By standardizing disparate records and compiling them into a centralized data warehouse, TeleLink enables efficient data processing, in-depth analytics, and seamless integration with billing and operational systems. Its robust reporting engine and advanced search capabilities empower users to identify revenue opportunities, manage expenses, and optimize network performance effectively. Key Features and Functionality: - Data Mediation: Standardizes and processes diverse usage records from multiple sources, ensuring consistency and accuracy. - Data Warehousing: Compiles a centralized repository of usage data, facilitating efficient storage and retrieval. - Advanced Reporting: Offers a powerful reporting engine with pre-configured reports and tools for creating ad hoc reports, enabling comprehensive analysis of network activity. - Operational Dashboards: Provides chart-driven views of operational data, allowing for real-time monitoring and historical trend analysis. - Routing Assurance: Evaluates call routing to ensure the most cost-effective paths are utilized, aiding in expense management. - Integration Capabilities: Delivers formatted data to billing systems and other backend processes, ensuring seamless operational workflows. Primary Value and User Solutions: TeleLink addresses critical business assurance challenges by making usage data actionable. It enables telecommunications providers to: - Enhance Revenue Assurance: By providing detailed insights into usage patterns, TeleLink helps identify and capitalize on revenue opportunities. - Optimize Expense Management: Through routing assurance and cost analysis tools, it assists in reducing operational expenses. - Improve Network Performance: The platform's analytics and reporting capabilities allow for proactive network management and optimization. - Streamline Operations: Automating data mediation and reporting processes increases efficiency and reduces manual workload. By leveraging TeleLink, telecommunications companies can achieve greater profitability, operational efficiency, and enhanced service quality for their customers.