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EnvíosOK offers an omnichannel CRM platform that allows businesses to manage all customer interactions across various channels such as WhatsApp, Instagram, and Messenger from a single inbox. They provide multi-agent capabilities to balance conversation flow and enable customized workflows through intelligent automation and chatbots. Their target clients include companies looking to enhance customer service, marketing efforts, and sales efficiency through advanced reporting, mass messaging, and API integrations. EnvíosOK aims to optimize business processes and improve customer engagement by leveraging data-driven solutions and automated processes.