ENSEK
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ENSEK helps energy suppliers provide a better customer experience through modern technology and the power of data.
ENSEK's Market Entry solution is a comprehensive, cloud-native Software-as-a-Service (SaaS platform designed to streamline the process for new entrants into the energy supply market. By offering an end-to-end suite of tools, it enables organizations to efficiently manage customer lifecycles, from initial onboarding to billing and customer service, all within a single, integrated system. Key Features and Functionality: - Customer Onboarding: Facilitates seamless acquisition processes for residential, SME, and industrial and commercial (I&C customers, ensuring a smooth transition into the energy market. - Billing and Revenue Assurance: Supports accurate energy billing for customers of any size, including domestic dual-fuel, SME, and complex I&C group sites, while providing tools to manage balance sheet risk and analyze customer-level gross margins. - Customer Management: Offers a 360-degree view of customer portfolios with multi-channel communication modules and self-service portals to enhance customer engagement. - Market Communications: Automates processes with an intelligent market interface, enabling efficient management of industry data flows and smart capabilities. - Financial Accounting: Delivers integrated financial reporting and management information tailored to both B2B and B2C energy portfolios. Primary Value and User Solutions: The Market Entry solution addresses the complexities faced by new energy suppliers by providing a scalable and flexible platform that reduces operational costs and enhances customer satisfaction. By automating up to 98% of processes, it allows suppliers to focus on value-driven initiatives, accelerating their digital transformation and supporting the transition to a low-carbon energy sector. This comprehensive approach ensures that new entrants can establish and grow their operations efficiently, adapting to evolving market demands and regulatory requirements.
ENSEK provides organisations in the energy market with technology, outsourcing and advisory services to improve their business performance and competitiveness.
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What is ENSEK?
ENSEK is a leading software and services provider for the energy sector, specializing in innovative solutions that empower energy suppliers to improve operational efficiency and customer experience. Founded with a focus on utilizing cutting-edge technology, ENSEK offers a range of products including billing, customer management, and analytics platforms designed to streamline processes and support digital transformation for energy companies. With its cloud-based solutions, ENSEK enables clients to adapt swiftly to market changes and regulatory demands.
