Engaige is the AI customer support agent built for eCommerce. It learns your products, policies, and tone of voice, then resolves up to 80% of customer questions end to end, with full visibility into what it did and why. Unlike generic chatbots, Engaige is purpose-built for the contact reasons every eCommerce team knows: WISMO, refunds and returns, product advice, damaged or missing items, and subscription changes. It plugs into your existing helpdesk, eCommerce platform, returns tooling, subscription apps, and carriers, so it can take real actions on tickets, not just write replies.