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Element

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43 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.2
Serving customers since
2017

Profile Name

Star Rating

22
17
3
1
0

Element Reviews

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Profile Name
Star Rating
22
17
3
1
0
Verified User in Oil & Energy
AO
Verified User in Oil & Energy
04/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Decentralized, Encrypted Control with Flexible Self-Hosting

Element's best aspect is that their platform has been built with a decentralised model, built on a matrix protocol, which gives us complete control over data and communication. They also have end-to-end encryption, the flexibility to self-host, and the capability to connect across different servers, which is unique among other tools. This platform is also giving more customisations and extensively integrated third-party apps.
Akansha C.
AC
Akansha C.
Cloud Engineer at Accenture | AWS | GCP | Passionate About Cloud Computing | Seeking New Challenges
03/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Decentralized Security with a Learning Curve

I use Element primarily because of its decentralized architecture and robust End-to-End Encryption, which is crucial for maintaining data sovereignty in my work with Azure and network security. I love that Element runs on the Matrix protocol, giving me the flexibility to self-host our communications and connect with other ecosystems through 'bridges.' It's great for consolidating fragmented communications into one encrypted interface, drastically reducing my 'context-switching' time while still maintaining a zero-trust security posture. I appreciate its modern UX that aligns with tools like Slack but offers the transparency and security that proprietary tools can't match. Element serves as an incredible centralized communication hub by allowing me to integrate my Slack and Discord channels, as well as connecting with our CI/CD pipelines through webhooks for real-time alerts, all within a securely encrypted 'command center.'
DM
Dolores M.
02/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Secure, Flexible Messaging with a Learning Curve

I like Element's security, particularly its end-to-end encryption, as it is a big plus for privacy. The encryption and decentralization give me more control over data and security. I find the initial setup very easy when using Element's hosted option.

About

Contact

HQ Location:
Chiswick, London

Social

@element_hq

What is Element?

Element is a secure messaging app designed to facilitate decentralized communication. Built on the open Matrix network, it offers end-to-end encryption for privacy and supports features like group chats, file sharing, and voice/video calls. Element is ideal for individuals, teams, and communities seeking a secure and flexible communication platform. It also supports interoperability with other Matrix-based services and bridges to platforms like Slack and IRC. Element is available as a web application and on mobile devices, ensuring users can stay connected across multiple platforms.

Details

Year Founded
2017
Website
element.io