ECI / Eclipse Consulting, Inc.

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ECI / Eclipse Consulting, Inc. is a premier provider of Enterprise Resource Planning , Customer Relationship Management , and Voice over Internet Protocol business software and consulting services, catering primarily to manufacturers, fabricators, and distributors. With over two decades of experience, ECI specializes in the selection, implementation, and support of business software solutions, ensuring clients achieve optimal operational efficiency and growth. Key Features and Functionality: - ERP Solutions: Expertise in Infor CloudSuite Industrial ERP, offering comprehensive tools for managing manufacturing operations, supply chain, and financials. - CRM Services: Specialization in Salesforce CRM to enhance customer engagement and sales processes. - VoIP Systems: Implementation of 3CX VoIP Phone Systems for reliable and cost-effective communication solutions. - Consulting Services: System and software consulting, business consulting, and custom solutions tailored to client needs. - Training and Support: User and application training, along with ongoing support and maintenance services. - Additional Offerings: Workflow automation, Sarbanes-Oxley compliance, executive dashboards, web/e-commerce solutions, and add-ons for SyteLine ERP. Primary Value and Solutions Provided: ECI delivers best practices and results-driven solutions, enabling clients to: - Increase customer satisfaction through efficient order planning and scheduling. - Enhance forecasting speed and accuracy. - Minimize manual errors and streamline workflows. - Ensure timely order deliveries. - Reduce inventory levels and prevent shortages. - Leverage innovative technologies for business growth. By partnering with ECI, businesses gain a trusted industry leader committed to providing top-quality, cost-effective software solutions that drive significant cost savings and operational improvements.