Docket.io

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55 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.8
Serving customers since
2023
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Docket.io Reviews

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Allison D.
AD
Allison D.
Account ManagerEnterprise (> 1000 emp.)
11/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

Docket=Life Changing for Sellers

Docket has revolutionized the way I work. Instead of spending hours tracking down colleagues for customer-related information, I simply tag Docket and get instant access to the answers I need. What used to take multiple emails and meetings now takes seconds! This tool hasn't just transformed my productivity—it's helped me deliver seamless, exceptional service to my customers. A true game-changer that's given me hours of my week back
BM
Baharom M.
Sales and marketing agentLeisure, Travel & TourismMid-Market (51-1000 emp.)
11/18/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Quick answer to sales question

It is awesome that I am able to get a quick answer for the product that I promote without having to switch to another tool, and only need to use Slack to get the answer. The answer I get is accurate as the AI uses our knowledge base repository plus a search engine to find the relatable and accurate answer to the question, and all of this process only takes less than a minute.
LE
Lisa E.
Customer Support LeadMid-Market (51-1000 emp.)
11/17/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Saves time finding sales answer

I like Docket because it has boosted my team's sales operation and provides what we need in searching for product information and sales answers. It has a good simple interface for navigating around and requires no prior IT experience to easily use the platform. The AI is very helpful in assisting me to find the information I need from the web or knowledge base repository.

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HQ Location:
Palo Alto, US

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What is Docket.io?

Docket is the Agentic Marketing platform for B2B revenue teams. Its AI Marketing Agent is always on — engaging website visitors the moment they land, answering product questions from approved knowledge, qualifying intent in the conversation, routing to the right rep, and booking meetings. Powered by the Docket Sales Knowledge Lake™ — a governed knowledge foundation unifying product, pricing, security, and competitive intelligence — the AI Marketing Agent answers only from what you've approved. Every conversation produces an Agent Qualified Lead (AQL): a fully documented lead with qualification status, intent signals, and a context card synced to your CRM before the rep's first call. B2B companies deploying Docket see a 36% conversation start rate versus 13% on legacy form flows, 15% more qualified pipeline, 12% higher win rates, and 10% shorter sales cycles. Demandbase automated 93% of seller queries in under two weeks. Docket goes live in 7–14 days. Docket is SOC 2 Type II, ISO 27001, and GDPR certified. It does not train on customer data.

Details

Year Founded
2023
Website
www.docket.io