Dispatchly is a Dutch parcel audit company that recovers the refunds carriers owe e-commerce shippers. The platform checks every shipment against the carrier's SLA across 380+ carriers, flags late, lost and damaged parcels, and files the refund claims automatically before the deadline. Customers connect their own carrier API keys, which are stored encrypted and can be revoked at any time. Dispatchly charges a flat monthly fee and the shipper keeps 100% of every refund. Built for mid-market e-commerce brands, 3PLs and fulfilment centres in Europe and the UK.