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DigitalCore

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DigitalCore

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DigitalCore is a service intelligence platform for service leaders in consultancies, MSPs, agencies, and internal IT shared services. Most service organizations do not lack data. They struggle with three operational gaps: - The Signal Gap: important economic and delivery signals go unmonitored. - The Latency Gap: margin, risk, and service issues are discovered weeks too late. - The Decision Gap: leaders see the problem, but turning insight into action takes too long. DigitalCore helps close those gaps with proactive service intelligence agents. These agents monitor service economics, investigate issues across finance, capacity, performance, and delivery, then deliver prioritized intelligence to the channels teams already use. Instead of relying on month-end spreadsheets, static dashboards, or manual reporting cycles, DigitalCore connects service economics, delivery signals, and governance in one operating layer. Its specialist AI agents surface what needs attention, explain why it matters, and recommend next steps using proven service economics playbooks. With DigitalCore, service leaders can: - Monitor margin, delivery risk, SLA performance, capacity pressure, and service health signals - Detect issues earlier across engagements, services, and portfolios - Diagnose the cost lines, capacity patterns, or delivery metrics driving the issue - Connect service performance to financial impact - Use playbook-driven recommendations to decide what to do next - Model staffing, pricing, and delivery scenarios before committing - Turn insights into governance cases with owners, actions, and follow-through - Communicate service health and economics more clearly to leadership and stakeholders DigitalCore is built for teams tired of margin surprises, dashboard archaeology, and month-end spreadsheet work. The platform helps service leaders move from late discovery to earlier visibility, faster diagnosis, and more confident action. Service Economics Intelligence is the broader frame behind the product. DigitalCore is how teams apply it in day-to-day service operations.

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Barcelona, ES

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What is DigitalCore?

DigitalCore is a Service Economics Intelligence platform built for the teams who run client services, managed services, and internal IT shared services. The problem we solve is simple to describe, hard to fix: most service organizations can't answer which of their services actually make money. Not in real time. Not without three spreadsheets and six days of reconciliation. Finance data lives in one system. Hours in another. SLAs in a third. By the time someone builds the monthly P&L, the engagement that was bleeding margin already shipped. The pricing decision for the next one was made on gut feel. DigitalCore connects the dots automatically. → Log capacity hours → see margin per engagement, in real time → SLA breaches calculate financial impact instantly → AI surfaces problems before they become crises → Scenario planning lets you model decisions before you commit We track Total Cost of Delivery (human hours, AI costs, and tooling) as one unified picture. So you know not just what your team costs, but what your services actually cost to deliver. Built specifically for mid-market professional services organizations (50-500 people) who've outgrown spreadsheets but don't need a six-figure enterprise PSA deployment. Start with a free 5-minute diagnostic: digitalcore.app/service-reality-check See the platform: digitalcore.app/demo

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digitalcore.app