Sensebase

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Sensebase is one system for all the work of a small IT business or MSP: service desk and ticketing, RMM and monitoring, patch management, remote support, client portal, password vault, planning and invoicing. Every technician has their own Microsoft 365 inbox, shared mailboxes are included, and clients can also start a ticket via WhatsApp Business. Planning syncs both ways with Outlook. Time and products go straight onto the invoice, with a SnelStart integration and e-invoicing. Sensebase runs under the IT business's own name, logo and colours. Every customer gets its own server in a data centre in the Netherlands, with a backup every minute, up to 14 days back. One fixed monthly price per plan, not per device or module: €175 for 1–3 technicians, €350 for 4–7 and €525 for 8–11. All features, unlimited clients and devices, cancel monthly, pay by invoice. Try it free for 30 days, no credit card needed. The screens are in Dutch today; English screens will follow. Sensebase is a brand of Digisens, an IT company from Rijssen (the Netherlands) supporting small businesses since 1994.