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DIDHub

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Average star rating
5.0
Serving customers since
2024

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DIDHub Reviews

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Verified User in Telecommunications
AT
Verified User in Telecommunications
05/21/2026
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Verified Current User
Review source: Organic

Outstanding SIP Trunking: Easy Setup, Scalable Channels, and Rarely Great Support

We’ve been using DIDHub.io as the phone number provider for our new Voice AI service integrated with VAPI, and honestly, the experience has been outstanding. The biggest surprise for us was how easy the integration process was. Compared to our previous legacy provider, setting everything up with DIDHub.io was incredibly streamlined, literally just a few clicks. Their dashboard and onboarding wizards made the process simple enough that even someone non-technical like me was able to handle the integration and credential setup between systems without needing engineering support. Beyond the user experience, their platform is clearly built for enterprise-grade SIP trunking. They offer more channels per number than any other provider we researched, which gave us much better scalability and flexibility for our Voice AI deployment. It also gives us confidence that we can expand into additional services like outbound calling in the US in the future without needing to switch providers again. One feature we especially love is the email call transcripts. They allow our sales team to quickly identify customers who may be struggling during calls and proactively reach out before those situations turn into support tickets, which has been incredibly valuable for customer experience. What really sets them apart though is their support team. We encountered a few technical issues during deployment, and even when the root cause wasn’t on their side, they stayed involved, professional, and genuinely committed to helping us resolve everything. That level of ownership and customer care is rare. On top of all that, we reduced costs compared to our previous provider while getting significantly better service and support. Highly recommended for anyone building Voice AI, SIP, or telecom infrastructure that needs reliability, scalability, and a modern user-friendly experience.

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HQ Location:
New York, US

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@didhub_io

What is DIDHub?

DIDHub is a global wholesale carrier providing business DID phone numbers in 130+ countries — delivered over standards-based SIP to any VoIP, PBX, softphone, or AI voice agent. Local, national, toll-free, and mobile numbers from $1.99/month. No contracts, no setup fees, no per-seat licensing. Self-serve activation in under 60 seconds for most countries. Built for modern teams: Microsoft Teams Direct Routing (managed SBC included), Vapi / Retell / ElevenLabs / LiveKit BYOC, FreePBX / 3CX / Asterisk / Kamailio / OpenSIPS trunking, Zoom Phone BYOC, and any RFC-3261-compliant SIP endpoint. STIR/SHAKEN A-attestation, regional ingress (us-east, us-west, eu-west, ap-south), 99.99% uptime SLA, and Origin-Based Rating that saves up to 50× on cross-border voice.

Details

Year Founded
2024
Website
didhub.io