Voice AI Agent

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Dialfyne's AI Voice Agent is a 24/7 AI receptionist built for small and mid-size businesses that miss calls when staff are unavailable, in a procedure room, on a job site, or after hours. The agent answers inbound calls in real time, follows configurable call flows specific to each business's protocols, and delivers structured call summaries to the business immediately after each call. The product is designed for service-based industries including HVAC, plumbing, dental practices, veterinary clinics, law firms, property management companies, landscaping companies, and medical practices. It handles new patient and client inquiries, appointment requests, service call intake, after-hours triage, and emergency escalation routing based on business-defined rules. Key capabilities include customizable call flows, keyword-triggered routing logic, after-hours escalation to on-call contacts, structured data capture per call, and a 48-hour go-live timeline requiring no technical setup from the business. The agent integrates with Google Calendar and is built on a model-agnostic architecture powered by Twilio and the Gemini Live API. Pricing starts at $197 per month for 300 minutes of call coverage, with plans scaling to $697 per month for 2,000 minutes and a $0.15 per-minute overage rate. No setup fees are required on any plan.