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DevRev

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206 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2020
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DevRev

206 reviews

1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions. 3. Extensions for your teams and customers Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems. This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier. We call this Team Intelligence. It’s why DevRev exists. Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

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Star Rating

135
57
7
5
2

DevRev Reviews

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Profile Name
Star Rating
135
57
7
5
2
Ishan C.
IC
Ishan C.
05/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive Support and Efficient Issue Management

I use DevRev for routing product support issues and maintaining a knowledge base for our product. I love how easy it is to manage product support issues and debug since the DevRev bot also helps us solve and categorize the issues. I really appreciate the support from them, it was particularly helpful during the initial setup which took some time, but their team was available to assist us. I also like raising tickets via Slack and the DevRev plug on the product because it's easy to use and intuitive.
Jayant Kumar J.
JJ
Jayant Kumar J.
04/30/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive, Efficient, but Needs Stability Improvements

I have been using DevRev to handle data from customers, and it's been a really smooth experience so far. I love the clean and intuitive UI, which makes it easy to review a high volume of data. Performance-wise, it works without lag and glitches, which is a plus during busy hours. I like that it helps me to classify privacy and non-privacy tickets by adding filters, making my work easy. I also appreciate that we can download tickets in CSV and JSON formats. Setting it up was super easy, too.
Rahul K.
RK
Rahul K.
04/30/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

AI-Powered Efficiency with Room for Improvement

I use DevRev for merchant support and particularly like its easy interface that makes seeing tickets and responding to merchants straightforward by providing an overview of all tickets in one dashboard. I also appreciate the AI assistance, which enhances responses and eliminates agent or typographical errors, making responses more professional. Additionally, the dynamic dashboards are valuable because they allow me to easily track and monitor team performance.

About

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HQ Location:
Palo Alto, CA

Social

@devrev

What is DevRev?

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 0 4 list of America’s Best Startup Employers. Founded in October 0 0 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Details

Year Founded
2020
Website
devrev.ai