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DevRev

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211 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.3
Serving customers since
2020
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DevRev

211 reviews

1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions. 3. Extensions for your teams and customers Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems. This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier. We call this Team Intelligence. It’s why DevRev exists. Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

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Star Rating

139
58
7
5
2

DevRev Reviews

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Profile Name
Star Rating
139
58
7
5
2
Mohit G.
MG
Mohit G.
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Task Management with Minor Navigation Hiccups

I like DevRev for its easy task tracking and assignment capabilities. It's great because you can create tasks quickly, and the assignment history feature is super helpful. It assists in tracking which user played which part and helps in deciding ownership. The transition to DevRev was smooth for our team, which made things easier. We switched from Jira for financial reasons, and I'm glad we made the change.
Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
05/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Ticketing, But Needs Faster, More Responsive Performance

Creating tickets is very easy. We can filter the tabs as per our convenience, and reports can be downloaded in no time.
Vinod K.
VK
Vinod K.
05/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great customer support agent and good set of connectors and nodes in workflow builder.

DevRev has very good default features like - sentiment analysis. - automated closures - automated reports can be scheduled - default nodes available in workflow builder cover most of our use cases. Whenever I report an issue on their slack channel, they have a bot that responds with good level of analysis and suggestions to fix the problem. They have figured out an intelligent way regarding when to respond via bot or human. The response of the bot is pretty good when it responds. If the problem is complex, no bot response which avoids the frustration. I have also used Computer for different use cases to get information from past tickets, to perform analysis on which of my support engineers are AI first, who is meeting the SLAs and who are Slacking, etc

About

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HQ Location:
Palo Alto, CA

Social

@devrev

What is DevRev?

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 0 4 list of America’s Best Startup Employers. Founded in October 0 0 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Details

Year Founded
2020
Website
devrev.ai