The solution can be customized for key critical Business applications to provide real-time monitoring and production troubleshooting for critical business application. For Applications that run multiple instances across difference servers, this solution will identify specific servers that may be experiencing problems. The solution can also be customized to identify performance and/or infrastructure issues with flexible alerting options including mobile phone callouts and escalations. The vendor provides excellent product support.

AQA - Assurance Quick Anytime - OK, OK, I made this acronym up, but it rings true * I like the Assurance that the AQA health check gives us. No news is good news, and with AQA monitoring, we are alerted when common problems arise. * The AQA invocation/response is Quick and easy. One click/script invocation initiates a full check of key functionality on every JVM, across all servers. * Anytime we need to check our JVMs, AQA is there. Anytime we need support, AQA support is available.

Status of Servers/Applications are constantly being tested and the outcome of these tests is reflected by colored Widgets on a single dashboard (page) where every Server/App is represented by a Widget. And with each Widget is the ability to drill down and see the cause of the non-Green status - Red or Yellow, specific to that Server/App. Whenever there are issues, email alerts are sent thereby providing notification of an issue.