DaraVoiceTech

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Dara is an AI backup receptionist made for veterinary hospitals and clinics. When your front desk can't get to the phone, whether it's a busy afternoon or after you've closed, Dara answers. It takes client intake, appointment requests, medication refill requests, and callbacks, and it routes emergencies to the right place. Dara works with the phone system you already have. It's there to back up your front desk team, not to replace them. Every call ends one of two ways. Either Dara handles it completely, and if your practice management system is connected, the appointment goes straight in. Or Dara passes it to your staff as a callback request, a live transfer, or a call summary tagged with the reason and category. Dara never gives medical advice. Refill requests go to the veterinarian for review. Emergencies follow your practice's own routing, either to your on-call team or to the emergency clinic you've chosen. Dara also has a pronunciation dictionary for veterinary medications, breeds, and clinical terms, so it says them correctly. Dara can connect to practice management systems including DaySmart Vet, Cornerstone, AVImark, Covetrus Pulse, ImproMed, and Shepherd. In a 60-day pilot at a San Diego veterinary care coordination center that serves 12 clinics, missed calls dropped from 673 to zero, and calls answered by a person went up 58.6%.