Cymer Marketing Solutions Limited
Cymer Marketing Solutions is a Midlands based consultancy specialising in Customer Relationship Management (CRM).
With a background spanning Sales, Marketing, Operations and Project Management, Remy Clarke formed Cymer Marketing Solutions in November 2019 following roles in Higher Education, Trade Supplies, Insurance and Financial Services.
The initial aim was to utilise the blend of skills and experiences to offer clients truly integrated marketing that assesses how a business operates, the stakeholders, their systems/processes and what are the goals that they want to achieveit was always to provide solutions that were bespoke and fit for purpose - not one size fits all solutions.
Not much affordable CRM support is provided to sole traders and small organisations. Those that do provide quite generic support or consultancy based on industry sector, but at corporate/enterprise costs.
Working with Cymer Marketing Solutions is like having an extra staff member when you need it most, providing bespoke support that is tailored to the business environment.
As an independent consultancy Cymer can gain a vantage point that business owners and management are not always able to view from. This enables the solutions proposed to link up departmental operations and provide a customer journey map highlighting touchpoints between client and customer these are the focal points where service delivery is measured. Therefore, these are the points that a business must meet or, even better, exceed customer expectations.
To get the best out of implementing a CRM platform, the business must be aligned to utlising CRM across its operations to capture interest, measure engagement, convert opportunities and foster relationships so that clients develop into advocates.
This is where Cymer Marketing Solutions positions itself as the Midlands specialist independent CRM solutions provider, supporting businesses throughout their CRM journey.
