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CUSTOMER SQUARE

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4.5 out of 5 stars
10 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2008
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Cross-CX

10 reviews

Cross-CX helps companies maintain and develop their customer capital, guide their retention and loyalty programs, and train their teams to boost compliance, marketing and sales.

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6
4
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CUSTOMER SQUARE Reviews

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Profile Name
Star Rating
6
4
0
0
0
Sebastien M.
SM
Sebastien M.
Account Executive, Federal Government at Nisha Technologies INC
06/27/2023
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Review source: G2 invite
Incentivized Review

Cross-CRM REVIEW

|Cross-CX
Cross-CRM is a great tool for contact centers to quality manage their fleet. This tool seems to be heaps about others and only getting better as they continue
Suhail I.
SI
Suhail I.
04/04/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best for Customer Management

|Cross-CX
The best part is the ability to manage the data of the customers and the accessibility for the users; also, it's easy to view and get more productivity. So far the best
Anant M.
AM
Anant M.
12/01/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing tool for building customer relationship

|Cross-CX
1.Scan all channels of customer integration in near real time periodicity. 2.Ease of configurability in creating use case specific alerts on breach of certain thresholds for quality monitoring 3.Reporting -->create custom dashboards to pull data by applying filters on agent , duration , location of agents / customers etc.

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HQ Location:
Paris, France

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What is CUSTOMER SQUARE?

Customer Square, accessible at https://crosscx.com, is a platform focused on enhancing customer experience management. It offers businesses tools and solutions designed to better understand and engage their customers. By leveraging data and analytics, Customer Square aims to optimize customer interactions, build customer loyalty, and drive business growth. The platform provides insights into customer behavior and preferences, enabling businesses to tailor their strategies and improve overall customer satisfaction.

Details

Year Founded
2008
Website
crosscx.com