We've never had problems with customer support. They are always happy and willing to attend you our needs with actionable solutions and not just generic answers. It has never taken more than 24 hours for them to reply (with a solution ready). The quarterly business alignment meetings are something not every provider does--and this is what the Curata team never fails to schedule.

Curata is a great tool for business just starting out with their content marketing efforts (like mine) as well as those who are more advanced. They have a lot of customizations available and one of the great things is being able to add new fields. I also love seeing the analytics right away, and not having to pull from separate sources.

From the start, the Curata team listened to what our needs are and helped us set up the parameters of the software to receive exactly the content we want. We have regular discussions with the Customer Success team to help us hone the content in our feed. When we find content we want to include that was not curated with the software, Curata has a great Bookmarklet that allows you to add any content off the web. Ultimately, we use the curated content to publish articles to a website and Curata custom managed newsletter. Sharing content on the two platforms is incredibly simple while still providing enough advanced options to add the content the way we want it. The newsletter software includes an easy to use marketing analysis dashboard with basic stats and an amazing visual heat map of which articles receive the most clicks. The Curata Customer Success team has been incredibly responsive and supportive as we continue to improve the layout and grow the audience of our newsletter.