Crowd Comfort

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3 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.0
Serving customers since
2013
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Crowd Comfort

3 reviews

Crowd Comfort is a SaaS facility management solution made to automate reporting, analyze data, and reduce complaints.

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Cleaning Operations Software & Analytics

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CrowdComfort Cleaning Operations is custodial management software that shows K-12 school districts, universities, life sciences companies and corporate workplaces exactly what their cleaning budget buys, room by room. Custodians confirm each cleaning on a mobile app, managers run scored quality inspections, and leaders use live dashboards to adjust staffing, routes and budgets with data, not guesses. HOW IT WORKS Every room is tied to a QR code. Custodians scan it to confirm each cleaning, so every task is time-stamped and tied to a location. Managers see live status by room, building and team member, and missed areas are flagged before occupants arrive. Implementation takes about 30 days. KEY FEATURES - Daily cleaning verification: room-by-room confirmation with notes, photos, missed-area alerts and audit-ready records - Routes and workloading: assign daily routes on custodians' phones, balance workloads and spot overtime and coverage gaps early - Quality inspections: scored QA inspections aligned to APPA standards or your own process, trended by room, building and team member - Staffing and budget planning: compare square feet per custodian to your expected level of clean and build board-ready, data-backed staffing proposals - Vendor accountability: contractors use the same app, so you can verify scope, cleaning frequencies and standards were met - Team recognition: fair, objective credit and performance-based recognition for top performers - Additional workflows: extra work, special events, summer readiness, supply requests and enhanced disinfection RESULTS CUSTOMERS REPORT - 10%+ savings on custodial and cleaning budgets - 30% increase in custodial output per team member (K-12 districts) - 24% increase in cleaning quality - 50% less time spent on inspections - 125M+ square feet deployed FAQ What is cleaning operations software? It helps cleaning teams plan, track and verify daily work. With CrowdComfort, custodians see their daily schedule or route and confirm cleanings by room, managers score building teams through inspections, and leaders use real workload data to right-size staffing and budgets. How do you measure cleaning quality? With scored inspections aligned to APPA standards or your own inspection process, trended by room, building and team member. Can we use CrowdComfort with a cleaning contractor? Yes. Vendors use the same app as in-house teams, so you can verify they meet agreed cleaning frequencies and standards, and compare in-house, outsourced and hybrid programs.

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Crowd Comfort Reviews

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Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
09/07/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Crowd Comfort

Employee Engagement: Employees feel empowered by having a say in their work environment, which can lead to improved morale and productivity.
Ashely B.
AB
Ashely B.
PurchasingSmall-Business (50 or fewer emp.)
08/29/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

CrowdComfort is all about making facilities management smarter, more efficient, and employee-centric

Their mobile app streamlines requests, enhances cleaning quality, and drives efficiency. Plus, it integrates with your existing technology stack.
Dheeraj S.
DS
Dheeraj S.
Data AnalaystEnterprise (> 1000 emp.)
08/28/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

EmployeeEase

Streamlined mobile check out process for your janitorial team that only takes seconds to complete

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HQ Location:
Boston, Massachusetts, United States

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@CrowdComfort

What is CrowdComfort?

CrowdComfort is cleaning and facilities operations software for K-12 school districts, higher education, corporate workplaces, life sciences and healthcare. In-house teams and contracted vendors use one mobile app to log and verify daily cleaning, work orders, building inspections and service requests. Operations leaders see all of it in one dashboard. What teams use CrowdComfort for: - Custodial task tracking and cleaning maps: see which spaces were cleaned, when, and by whom - Cleaning quality inspections, including APPA-aligned inspection scoring - Facilities requests and work order management: occupants and staff submit requests from any phone, and teams assign, track and close work orders with photo verification - Building and asset inspections: schedule recurring inspections of buildings, equipment and assets, and flag issues automatically as work orders - TEA weekly exterior door sweeps for Texas school districts, with time-stamped digital logs for compliance - Vendor accountability: verify that contracted cleaning and service vendors complete the work they’re paid for, with time-stamped proof and quality scores tied to contract standards - Cleaning and facilities staffing and resource analytics: AI-driven insights on workload, coverage and quality trends to right-size staffing and vendor contracts for cleaning operations

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Year Founded
2013