Craftware

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Craftware is a distinguished Salesforce consulting partner specializing in comprehensive implementation, development, and support services. With a team of over 350 dedicated Salesforce specialists, Craftware has been empowering businesses since 2014 to harness the full potential of the Salesforce platform. Their expertise spans multiple Salesforce clouds, including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, enabling tailored solutions that drive business growth and enhance customer engagement. Key Features and Functionality: - Salesforce Multi-Cloud Expertise: Proficient in implementing and customizing various Salesforce products to meet diverse business needs. - End-to-End Implementation: Offering services from initial consultation and strategy development to full-scale implementation and post-launch support. - Custom Development: Building bespoke applications and integrations to extend Salesforce capabilities, ensuring alignment with unique business processes. - Managed Services & Support: Providing ongoing maintenance, user training, and system optimization to ensure sustained performance and user adoption. - Digital Transformation: Guiding organizations through strategic change management to leverage Salesforce for comprehensive digital transformation initiatives. Primary Value and Solutions Provided: Craftware addresses the challenges businesses face in managing customer relationships, sales processes, and marketing efforts by delivering customized Salesforce solutions. Their services enable organizations to streamline operations, improve data-driven decision-making, and enhance customer experiences. By leveraging Craftware's expertise, companies can achieve greater control over their business processes, increase team efficiency, and drive revenue growth through optimized use of the Salesforce platform.