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Crafter Software

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20 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

15
5
0
0
0

Crafter Software Reviews

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Profile Name
Star Rating
15
5
0
0
0
Verified User
A
CEO/Owner
Small-Business (50 or fewer emp.)
5/5

Running a large e-commerce site, this reviewer finds CrafterQ excels at accurately handling product queries and providing solutions with minimal setup and cost. They would like to see improved shopping cart integration in the future.

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BS
Bill S.
06/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Fast, Accurate, AI Chat Agent Frees Up Our Time & Solves Customer Issues while Entertaining Them!

EvolveGT Track days offers riders of any skill level an opporunity to experience what its like to ride at pace on a GP ciircuit/race track with instruction and coaching --- as you can imagine: We get ALOT of questions -- the phone, email and messagers are always "ringing" . Witi our CrafterQ agent our customers get fast, accurate and consistant answers -- and we have more time to run the buisess. That's huge ROI for us. It was also easy to set up and we completely tailored our agent (Barb)'s UX and personality to "our crowd" so that there's a bit of fun in the experience to drive engagement. It's AI but it's accurate and fun to use!
Alex S.
AS
Alex S.
06/20/2023
Validated Reviewer
Review source: Organic

Awesome Multi-Channel Digital Experience Platform

CrafterCMS is exceptionally versatile. It enables us to serve any content to any type of digital experience and integrate with any external system we need to.

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Contact

HQ Location:
Reston, VA

Social

@crafter_cms

What is Crafter Software?

CrafterCMS is the AI-native, Java-based headless content management system designed for enterprises seeking modern digital experience development and delivery. It supports a decoupled architecture where the editorial experience is separated from the delivery environment, facilitating flexible and scalable content deployment through APIs for web, mobile, and other digital platforms. CrafterCMS offers a user-friendly, visual authoring interface with WYSIWYG editing, in-context preview, and collaboration tools that enhance productivity for content creators and developers. The platform boasts capabilities for AI-enabled content creation and UI development, personalization, workflows, and integration with microservices, catering to diverse industry needs.

Details

Year Founded
2013