I cannot say enough about the customer service the CompLogix team has provided to me and my organization. The team is incredibly responsive - especially when they know we are launching the tool for use by our internal clients. They respond to calls and emails before and after hours and have worked over the weekend to implement last-minute changes and ensure our launches are successful. Recently we had an urgent last minute ask from our leadership to push out a living wage adjustment for over 10,000 teammates. Our partners at CompLogix jumped on a call with us and worked quickly to make this happen FAST. It was a seamless process for our leaders thanks (and made our department look like superstars to our leadership because of what we were able to deliver so quickly!). When we first started using CompLogix we thought the tool was amazing, but the upgrades and enhancements they have made have been incredible - particularly with regards to our ability to add users, update information in real-time, and in the appearance of the interface in general. Historically, we used spreadsheets to complete our incentive and market/merit process and this tool has made such a significant difference in both the quality of our final data and in the amount of stress/time we have to spend manipulating data manually in excel on the backend. The tool is user-friendly and the CompLogix team is continually making enhancements to improve the product. They have also been wonderful about taking our suggestions and requests and putting them into practice and are willing to customize things for us when they are able. We are working on an update to our annual increase process to give managers more flexibility. The team has been so thoughtful in their work with us - providing us with a demo test environment we have been able to pilot with leaders and also by providing us with feedback on successes and challenges they have experienced with other clients working on a similar project.

We continue to be very satisfied with the CompLogix system and the value it provides our organization. Each year, their team is responsive, knowledgeable, and incredibly helpful in setting up our programs, making the process smooth and efficient. The system is intuitive and easy for our end users to navigate, which has contributed to a positive experience for both our administrators and participants. The self-service administrative tools are also very easy to use.

CompLogix keeps it simple. They remain grounded enough to maintain a solid product that has just enough customization features to get the job done.