companin

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Companin is a multilingual customer success platform for SaaS companies, streamlining onboarding and providing instant support in 14 languages. It auto-detects and switches to visitors' preferred languages, transforming static documentation into interactive, goal-driven experiences with step-by-step guidance. Integration requires just one script tag, and the system leverages existing help centers, documentation, and Q&A resources for accurate, product-specific responses. For complex queries, intelligent escalation routes users to support teams. Conversation analytics offer insights into user friction and adoption challenges. Built on EU-based infrastructure, Companin ensures GDPR compliance with data isolation, audit logs, role-based access control, and export capabilities.