On the topic of CRM and SFA, the functionality and architecture of Commence has shown me time and time again that not only are there no boundaries when it comes to functionality, but it has also proved to be a platform that can be owned and managed on my own (without the additional need and additional cost of constantly going back to a vendor to add/modify/tweak). Sales today is an open platform where the need for timely information dictates success. Other CRM systems I have used and managed present barriers as it relates to ownership and data. Because Commence is a neutral platform I can add/modify/revamp my system as needed and have the changes and workflows transmit themselves throughout my company without having to go through some vendor or third party. I can do I want without limits. I don't have to pay a special charge or a service fee.

Commence provides all the capabilities required for managing our customer information. It is easy to use and training new staff on the basics is done very quickly. We are able to easily make Commence suit our business processes, tracking all customer information. Commence is also tightly integrated with our Outlook implementation, seamlessly tracking emails in and out for each contact.

The powerful syncing capabilities, works on- and offline, very rich functionality, easily tailored to different and changing needs.