

Code Software supply analytics, reporting and monitoring for Unified Communications including AWS Connect

Kigali - three solutions to help you work smarter with Amazon Connect and Amazon Chime. User driven it is a simple to use reporting, wallboard and general management solution delivering insights to drive the highest levels of productivity, assist with resource planning, increase service levels and reduce and manage call costs. Users of AWS Connect and Chime require analytical tools purpose-built for these unique environments. That's what you get with Kigali - a suite of three tools developed to help you run a more efficient and profitable operation.
Code Software UK Ltd is a company specializing in call analytics and management solutions for unified communications platforms. Their offerings are designed to enhance business performance by providing insights into communication systems, ultimately improving productivity and customer satisfaction. With products like Clobba, the company caters to various industry needs by offering detailed reporting, call monitoring, and recording functionalities. These solutions are compatible with platforms such as Microsoft Teams, Cisco, and Avaya. Additional services may include advanced analytics and support for remote working environments.