TradeDispatch helps owner-run trade contractors stop missing calls and keep customers coming back.
When you can't pick up, the TradeDispatch assistant answers in your company's name, 24/7. It takes the caller's details, flags emergencies like gas smells or no heat, and books jobs straight into your schedule using route-aware times. You get a text summary right away, plus a morning route text and an evening wrap-up.
With the branded customer app, your customers can request service, send photos of the problem, message your office, and see their equipment, service history and next maintenance visit, all under your name and logo. Automatic reminders, review requests and follow-ups help bring them back.
TradeDispatch connects with QuickBooks Online (read-only customer sync) and Google Calendar, and with thousands of other apps through Zapier. Unlimited team members, no per-user fees, and your data is always yours with an Excel backup anytime.
Real results: a Wisconsin HVAC company answered 91 calls in its first four weeks, 22 of them outside business hours, and keeps more than 3,300 QuickBooks customers in sync every day.