Clientela is a Brazilian software company (RF Plataforma Ltda., São Paulo) that builds CRM and customer-service software for multi-location businesses. Its main product, Clientela Clinic, is a CRM for clinics: it brings WhatsApp (official API), Instagram Direct and email into one shared inbox, uses an AI agent to answer patients and book appointments in the clinic's management system (Clinicorp, Feegow, Amigo), tracks each patient in a pipeline and shows which ad they came from.