Impulsis brings WhatsApp and email into Zendesk, so your team never leaves the ticket. Send WhatsApp from the ticket sidebar with a template preview, and create WhatsApp templates and submit them for Meta approval. Run campaigns to a whole list from a spreadsheet, now or on a schedule, see every send on a calendar, and follow what was delivered, read and answered. Failed and delivered sends can open a Zendesk ticket on their own. Send transactional and operational email from your own domain, and keep usage and quota in plain sight, with a limit per agent. WhatsApp sending goes through Sunshine Conversations, included in Zendesk Suite Professional or above. Start with a free trial, no credit card required.
