It is easy to use, for both our Customers, Suppliers and us as a webshop. The communication regarding claims is through the Case the customer has initiated, and collects the information we need to help our Customers in the best possible way. The link between the Customercase and Suppliercase save us valuable time in a workday. We are looking forward to use the integration fully when we implement Shopify in the near future.

Intuitive and easy to use for backend and customers. Helpful with customized requirements.

Claimlane is a great system for our customers to register their claims and for us a good tool to document and monitor claims so we can continously improve the quality of our products. The Claimlane team is always ready to help and support on developing solutions to new requirements and needs as the business evolves.