

Citizenserve's code enforcement software completely automates the process of opening cases, scheduling inspections, recording violations, and coordinating resolutions.

Planning & Zoning
Citizenserve’s comprehensive cloud-computing solutions software provides a seamlessly integrated link between the needs of your citizens and the effectiveness of your employees.

Citizenserve Permitting is a modern, cloud-based permitting software designed specifically for small to mid-sized municipalities and counties. The platform simplifies the entire permitting process — from application intake and plan review to inspections, payments, and final approval. Staff benefit from an intuitive interface, intelligent automated workflows, real-time visibility, and powerful electronic plan review tools with built-in markup capabilities. Field inspectors can perform full inspections using any web browser on tablets or phones, even offline. They can review permit history and plans, capture photos, enter results, and generate automatic reports on the spot. Citizenserve Permitting integrates seamlessly with ESRI ArcGIS, financial systems (Tyler Munis, Incode, BS&A), Laserfiche, Bluebeam, ProjectDox, over 30 payment processors, and major 311 systems. With transparent per-user pricing, unlimited support, and exceptional long-term customer service, it delivers outstanding value and efficiency without the complexity or high cost of enterprise solutions. Trusted by municipalities for over 20 years, Citizenserve Permitting helps local governments reduce processing times, minimize errors, and deliver a better experience for both staff and applicants.

Citizenserve is a comprehensive software solution designed to streamline and enhance the efficiency of planning and zoning processes for municipalities. It offers a cloud-based platform that integrates various functions to support the management of permits, zoning cases, applications, code enforcement, and project reviews. The software provides tools for online submissions, real-time updates, workflow automation, and document management, facilitating better communication and collaboration among staff, applicants, and the public. With its user-friendly interface and customizable features, Citizenserve aims to improve transparency, reduce processing times, and ensure compliance with local regulations.