Cima Conversa

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Cima Conversa is an AI sales and support team for WhatsApp, Instagram, Messenger and web chat, built in Spanish for small and mid-sized businesses in Latin America. All conversations land in one shared inbox. The AI answers with the business's own information (catalog, menu, prices, FAQs) and does not invent prices or promotions; when a customer wants to buy, has a complaint or asks for a person, the chat is handed to the team with full context. Beyond answering, it takes orders with a cart, asks for pickup or delivery, sends payment links, books appointments and table reservations with reminders, and notifies the customer of every status change. Reports show how many conversations the AI handled, how many went to a person, sales won and the channel they came from. Connects to CRMs and internal systems via API, webhooks and connectors (HubSpot, Salesforce), and also works inside Kommo. Month-to-month plans from US$99, no long-term contract; WhatsApp messages are paid to Meta directly with no markup. Web chat, Instagram and Messenger are free.