Chatvise is an AI chatbot for company websites, built for small and mid-sized businesses in Germany. It answers visitor questions around the clock from your own knowledge: business information, FAQs, products and PDFs. A website scraper (beta) reads your pages and suggests FAQs that you approve one by one. Answers are generated with GPT-4o mini and grounded in the content you provide.
Embed it with a single script tag on WordPress, Shopify, Wix, Webflow, Squarespace or any HTML site, no plugin required.
Key features:
- Human handover: conversations go in real time to the least busy team member who is online; if nobody takes over within 5 minutes, the AI continues.
- Lead capture with e-mail/phone collection, qualifying questions and a simple pipeline (New, Contacted, Called, Qualified, Won, Lost).
- Appointment booking through eTermin, checked live against free slots.
- Product recommendations for online shops.
- Statistics dashboard and automatic e-mail reports.
- Custom design, tone (formal/informal), answer length and AI disclosure notice.
Data protection: chat histories are stored at Hetzner in Nuremberg, Germany. AI answers are generated by OpenAI (OpenAI Ireland; processing in the USA possible) with zero data retention and no training on customer data. Data processing agreement included, automatic chat deletion (30-360 days), no tracking cookies in the widget. For law firms, a client-protection mode masks personal data before it reaches the AI, a strict mode turns AI chat off, and the RA-MICRO online intake (OMA) can be connected.
Pricing: Starter is free forever (no credit card). Professional €39, Advanced €49, Enterprise €89 per month; about 20% less when billed yearly. Cancel monthly.