Chatotelle is an AI-powered WhatsApp concierge and guest ticketing platform for independent and boutique hotels.
Guests message the hotel's WhatsApp number with requests — housekeeping, room service, maintenance, local recommendations.
The AI understands the request, replies naturally, and routes it as a ticket to the right department.
For hotel staff
Everything runs through a simple dashboard: open tickets, live guest conversations, full override control. Staff can take over from the AI at any time.
Built for hospitality, not generic
Understands room service menus, department hours, local attractions, and hotel-specific policies out of the box — not a repurposed general-use chatbot.
Pricing
Usage-based per session, no monthly fees. Credits never expire.
