Chatloop is an AI-powered customer engagement platform built for ecommerce merchants who want to sell more, support faster, and retain longer — across every channel their customers use. From WhatsApp and Instagram to email, SMS, and Facebook Messenger, Chatloop unifies your conversations, automates your responses, and turns every customer touchpoint into a revenue opportunity.
Unlike traditional helpdesk or live chat tools, Chatloop is designed from the ground up for AI-native messaging. Its omnichannel inbox brings every channel into a single workspace, so your team stops switching between apps and starts having conversations that actually convert. AI agents handle the repetitive stuff — order status, FAQs, abandoned cart recovery — so your human team focuses on the moments that matter.
Chatloop connects natively to Shopify and WooCommerce, syncing your product catalogue, order data, and customer history so every conversation is fully context-aware from the first message.
What you can do with Chatloop
→ Manage WhatsApp, Instagram, email, SMS, and Facebook from one unified inbox
→ Deploy AI agents trained on your products, policies, and FAQs — no engineering required
→ Run AI-powered campaigns for abandoned cart recovery, post-purchase follow-ups, and re-engagement
→ Build a single customer profile from every channel interaction — no more duplicate contacts
→ Automate support, upsells, and order tracking without losing the human touch
→ Connect your knowledge base so AI responses are always accurate and on-brand
Chatloop is built for growing ecommerce brands that need enterprise-grade messaging capabilities without enterprise complexity. Whether you're a solo founder handling support yourself or a team managing thousands of conversations a week, Chatloop scales with you.
Shopify and WooCommerce are native. No-code setup. White-label ready for agencies and resellers.
