CHARMS

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CHARMS is a cloud-based case management platform for social care organizations managing services for children and adults. Its interface mirrors traditional paper files with chronological case records and sections for assessment, training, approval, and support. Staff can record case chronology on a single screen without navigating multiple menus. The platform supports all service types including fostering, adoption, residential care, supported accommodation, family hubs, women's refuges, homeless shelters, refugee support, shared lives, domiciliary care, and more. A unified record system reduces duplication when individuals transition between services. CHARMS is Cyber Essentials Plus certified, UK GDPR and US HIPAA compliant, assisting with data controller responsibilities like access requests, retention, and audit trails. Scalable for organizations of all sizes, it ensures consistent functionality.