Cendien is an innovative consulting firm specializing in delivering high-quality consultants and exceptional customer experiences. Established in 1999, the company focuses on long-term commitments and premier professional services, including consulting, system development, business process automation, outsourcing, and cloud-based solutions.
Key Features and Functionality:
- Comprehensive Consulting Services: Cendien offers expertise in ERP software, healthcare IT, business intelligence, and application development, providing flexible and practical solutions tailored to client needs.
- Customer Excellence Support Center: The firm has established a support center to enhance customer experience by offering a centralized platform for submitting requests, monitoring tickets, and receiving automatic email notifications throughout the resolution process.
- Specialized Healthcare Consulting: Cendien provides tailored healthcare consulting services, supporting implementation, upgrade, and optimization projects across the MEDITECH suite of applications, including enterprise-wide and departmental applications.
Primary Value and Solutions:
Cendien's primary value lies in its ability to increase organization-wide efficiency by leveraging innovation, expertise, and knowledge to provide the right talent for critical projects. By offering specialized consulting services and a dedicated support center, Cendien addresses clients' needs for efficient system implementations, upgrades, and ongoing support, ensuring projects are completed on time and within budget.