CargoSharks is freight forwarding and customs brokerage software that keeps each job in one record, from enquiry and quote through award, milestones, customs, documents and costs to the customer invoice, so nothing is retyped into a second system.
Enquiries arriving by WhatsApp and email land in one queue and are priced from your own rate cards by lane, mode and carrier, with rate requests to partners where no contract covers the lane. It handles sea, air, road, rail and courier. Milestones carry planned, revised and actual times, and free time and demurrage charges are written to the job as the clock runs.
Finance gets job costing, supplier invoice matching and receivables across entities and currencies, VAT rules your finance team edits, and a journal export for the accountant. E-invoicing is built in for Saudi ZATCA Phase 2 and the UAE (PINT AE). The interface and documents work in English and Arabic.
A customer portal, an agent portal for overseas partners and public shipment tracking carry the forwarder's own brand. Each customer gets its own deployment and database, hosted in the region they choose. Try the live demo at demo.cargosharks.com, no sign-up needed.