carento claim manager is the leading platform for digital motor claims management in Germany, used by more than 1,100 car dealerships and increasingly by fleet operators. It covers the complete accident claim in one system: notification of loss, assignment of service providers, repair scheduling, communication with all parties and settlement down to the paid invoice.
Everything sits in a digital claim file: vehicle and customer data, documents, correspondence and costs. A guided claim assistant leads through the intake, experts, workshops, lawyers and rental partners
are assigned at the push of a button, and the finance module splits invoices between insurer, customer and deductible, with payment via bezahl.de.
carento claim manager is independent of manufacturers, insurers and service providers, integrates with 25+ dealer management systems and is hosted in Germany. Optional: the nationwide Schadenpartner24 partner network. Free pilot, no obligation.