The easy of use of the program and their quick respone to any questions that you have. From the first call I had with the to helping me setup the account and adding the phone numbers. Other companies I filled out web forms on I never heard back from them. I heard from Ricky at the company same day of filling out their form. Jumped on a call walked through the program and signed up the next day.

Real-time monitoring is very user-friendly.

I love how easy it is. I was told about the service from a co-worker and was asked to look into it. It was ginuinely a few clicks and I was already testing numbers and monitoring reputation. Our contact rate skyrocketed because CIDR's team is quick to remediate numbers. The only bottleneck is the Carrier's response. It is 100% worth going for the package where they handle the remediation for you. I barely have to lift a finger and they are real professionals. In addition, if you are a developer like me, the API has excellent, clear instructions and I was able to write a script in an afternoon to get all phones and add/remove phones. Customer support is top notch as well. Jake, the guy I usually deal with, has literally let a chat session open for hours until I got the answer I was looking for. They really go above and beyond.