Callara AI

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Callara AI is an AI-powered phone answering system available 24/7 in English and Quebec French, seamlessly switching languages mid-conversation with authentic pronunciation. Acting as a virtual receptionist, it qualifies callers, assesses urgency, and provides post-call summaries with transcripts, recordings, and action items via email and dashboard. The system filters spam, integrates with Google Calendar, HubSpot, and Slack, and automates appointment bookings by checking calendar availability. Responses are tailored using business-specific knowledge from websites and FAQs. Data is stored in Canadian centers, compliant with Loi 25 and PIPEDA, with call recordings purged after 90 days. A circuit breaker prevents unexpected billing by pausing service during call spikes. Setup takes 10 minutes, including call forwarding and escalation rules. Calls are transferred to human agents instantly for emergencies or direct assistance requests.