I love how Cacao centralizes all Google listings information in a single dashboard, making it easy to manage my multiple locations. The AI feature for responding to reviews is really handy and helps generate reviews at scale. It's really a no-brainer for multi-location businesses. The initial setup was also easy.
I use Cacao to manage multiple Google My Business profiles and to generate more positive reviews on Google. It's very easy to use, which I really like. The integration with Google My Business profiles works especially well. Cacao helps centralize all information from different profiles, like average scores, the amount of reviews, positive and negative feedback. The AI response feature that answers reviews and helps collect positive reviews across all profiles is a real plus. Setting it up was very easy too. After a few months of use, my local businesses started appearing in the local map pack which eventually brought more qualified leads to the business
When we started using Cacao App for Google review management, our business began maximizing performance on Google Maps and in SERP results, bringing in new customers and generating more engagement with existing ones. It has been especially helpful for keeping replies consistent and supporting continuous improvement based on real feedback, which translates into less operational effort for our team.
Our customers scan a QR code to leave a review, which we can then see in the dashboard that has a nice UI/UX design. After that, an AI responds automatically with the appropriate tone. Our customer data has also become much richer since we started using it, with could integrate that data with our marketing channels and now we’re able to send email marketing and run campaigns on autopilot.
They have a great support team that ensure great performance 24/7, and the ROI its ridiculous. With a single new sale we covered the cost.
We’re very happy with what we consider the best Google review management tool on the market. Thanks to Cacao Software for helping us.