Burbuxa is an AI-powered conversational commerce platform for ecommerce brands. It connects WhatsApp, Instagram, Facebook, ecommerce platforms and on-site cross-selling in one layer to automate support, recover revenue and increase average order value.
Burbuxa combines three AI agents: a Sales & Customer Support Agent for customer conversations, a Strategist Agent that analyzes behavior, conversations and store data to detect opportunities, and an Orchestrator Agent that helps activate automations, campaigns and product recommendations.
The platform includes abandoned cart recovery, segmented campaigns, conversational reviews, unified inbox, Merchant Voice insights and AI-powered cross-selling on product pages and checkout. Its on-site cross-selling engine combines purchase data, machine learning and AI reasoning to recommend complementary products in real time.
