From an HR and operations perspective, what stands out is the visibility across workforce-related costs and overall project spend. In hospitality, especially with events and venue operations, staffing levels change frequently, so having a clearer connection between labor costs and project budgets is helpful. I mainly look at high-level dashboards to understand how staffing and operational costs are aligning with budgets. It’s not something I use daily, but it gives a more structured overview when planning or reviewing performance across different locations.

From a site perspective, what helps most is having a clearer view of costs without relying completely on office updates. I don’t use every part of Briq, but I do check in on budgets and job cost progress, especially for ongoing installations and maintenance work. It’s useful to see how labour, materials, and subcontractor costs are tracking against what was planned. That visibility wasn’t really there before unless we asked for it.

What’s been most useful for me is the visibility across multiple sites. In facilities management, you’re dealing with ongoing maintenance, vendor costs, and reactive work, so having everything in one place makes a difference. I mainly use Briq to track budgets across locations and keep an eye on vendor spend and maintenance-related costs. The dashboards give a quick overview of where we stand without needing to go back and forth with finance. It’s especially helpful when reviewing monthly performance across sites.