PersoniWay

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PersoniWay is an AI-driven ticketing and dispatching platform tailored for independent controls contractors and BMS/BAS service teams. The platform empowers field technicians with instant access to technical drawings, wiring diagrams, and AI-guided workflows to resolve service issues faster and more accurately. Key features include smart dispatching based on technician skills and location, real-time AI assistance for troubleshooting, built-in calling and communication tools, automated call summarization and analytics, and a comprehensive knowledge hub with datasheets and specifications for popular BAS/BMS controllers and devices.