BOTBAT is an AI-powered omnichannel communication platform founded in 2023, headquartered in Deira, Dubai, UAE. We help businesses across the Middle East and beyond transform how they engage with their customers through intelligent automation and cutting-edge AI technology.
With BOTBAT, you can connect all your communication channels — WhatsApp, Instagram, Messenger, Telegram, SMS, and Email — into one unified platform. Our no-code Chatbot Builder lets you create smart, AI-driven chatbots that respond instantly and learn from every interaction. The Workflow Builder automates your business processes end-to-end, while the Smart Agent Portal ensures seamless handoff from bot to human agent at the right moment.
BOTBAT also offers a powerful Campaign Tool to launch targeted marketing campaigns across multiple channels, and a Customer Data Platform (CDP) to centralize and analyze all customer data in one place.
Trusted by businesses in the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman, BOTBAT delivers 99.9% uptime and 24/7 multilingual support. Whether you're in retail, healthcare, education, government, or transportation - BOTBAT turns every conversation into a growth opportunity.