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Botanalytics

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Average star rating
5.0
Serving customers since
2016

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Botanalytics Reviews

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Anusuya R.
08/10/2021
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Review source: G2 invite
Incentivized Review

Best Performance Analytic Tool

The most important thing for any BOT developer is to monitor the performance of the bot once it has been deployed in production. There are many excellent development tools available, but only a few excellent analytic tools are currently available in the market. One of them is bot analytics. The best thing about BOTANALYTICS is how simple it is to configure and analyze complex conversational data. It also allows us to track engagement, segment conversations, and integrate several Analytics, AI, and contact center APIs, BLiP. The system can detect certain issues, particularly anomalies hidden in data, which aids in determining the root cause of problems and finding solutions. Preconfigured dashboards, Web server modules, Database modules are the main key features.

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HQ Location:
San Francisco, US

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@botanalyticsco

What is Botanalytics?

Botanalytics is a conversational analytics tool that helps chatbot developers and users improve human-to-bot communication. By analyzing bot interactions, Botanalytics provides insights into conversation completion rates, engagement metrics, and user satisfaction, allowing developers to refine their bots based on real user feedback and behavior. The platform supports multiple chatbot frameworks and platforms, including Facebook Messenger, Google Dialogflow, and Amazon Alexa, making it versatile for a range of applications.

Details

Year Founded
2016