I love using Bland AI for both my personal and client work, especially helping clients get voice AI running smoothly because Bland AI offers high performance and low latency. Having tested many voice platforms, I think Bland AI is the fastest in terms of latency and the most comprehensive. I love that I can initiate calls within Bland directly from the API without needing to use the visual node pathway builder. The API is my favorite aspect of Bland AI because it's really flexible, allowing me to use it for so many different things like sending custom voicemails, creating custom pathways, and configurations. This flexibility makes it so much easier to build custom systems for clients who don't want to have to learn a new platform themselves. I appreciate the ability to programmatically set up and get clients started seamlessly. Bland AI's programmability of the API allows me to integrate it with virtually any systems, especially helpful for legacy telephony. It gives me total freedom and creativity in my work.
I really appreciate how Bland AI simplifies so many things and takes a lot of work off our shoulders. The customer support is great and the team is super open to directly jump on a quick call and resolve issues super fast. They are competent and always available whenever something important comes up. Additionally, I value that they constantly ship new features that genuinely improve the product and bring more value, rather than just for the sake of shipping. The onboarding is incredibly easy, and the support is just great. We have a Slack channel with people taking care of us, answering questions, and jumping on calls. It was incredible to have the CEO or CTO available, something not common with many companies. The guys from Bland and not only incredibly good at what they are doing but also willing to share their knowledge to help you solve some of your issues. If you'd like feel free to call me under the following number if you have any doubts / questions: (415) 503-7468
I really appreciate Bland AI for the voice AI services we can offer to our clients, both for inbound and outbound use cases. I love how the conversational pathways allow us to handle super complex scenarios accurately, making it possible to build solutions that no other provider can match for our clients. The staff have been awesome and extremely supportive throughout the two years we've been using them.
Bland helps enterprises automate every customer interaction with AI Phone Agents that excel across Voice, SMS, and Web Chat.
Trusted by 250+ enterprises like Gallup, Snapchat, and Better.com to fully resolve every customer engagement in a way that accurately represents their brand.