This is a great product for generating a comprehensive security posture for our organization and 3rd/4th party suppliers by using risk vectors to provide a quantifiable score.

The organization of vulnerability findings by severity, risk vector, type of vulnerability makes it helpful to organize and report on your vulnerabilities. Many findings have been from areas we either didnt know about, or never knew were vulnerable. While the GUI interface is extremely well organized and easy to use, I found it quite helpful using the Bitsight API structure to pull finding totals by Risk Vector, Grade, etc into a spreadsheet that gets regularly updated every few hours. Bitsight has not only helped our company's security posture, but also helped in my knowledge of website construction on a deeper level than I previously had, and Ive been in this field as a developer and a security analyst for over 30 years. Of all the security tools we employ here, Bitsight is probably my preferred tool to use. I find it challenging and easy at the same time. I find the customer support team an excellent resource. In my 4 years of working with them now, Im sure Ive aggrivated them to no degree with my relentless questions and requests. But they are always there and willing to help me. I use Bitsight everyday. Its part of my job. I consider it to be my 3rd arm. The loss of this tool would be a significant change in my career.

Bitsight's support representatives are fantastic at showcasing new tools and offering support where needed. They are knowledgeable, friendly, and eager to research topics to provide speedy support.