It is very easy to manage users. I am an administrator, and I can easily manage multiple users. If someone needs a password reset or has other issues, I can assist them quickly. We have a team here who is on TimelyBill the majority of their time, and it is easy and manageable to go around. We have an integration with Documo and it has been great! From the team we have here who use it on a daily basis say its great! Those who have access to Timelybill can see anything they need to about their clients. We have teams who are completely remote and refer to Timelybill for things.

I was able to open many tabs to do my research

I like how TimelyBill was able to connect to our customer survey platform via API, and being a centralized platform for all customer documents and communication.