Biddle Consulting Group is a consulting firm specializing in public safety pre-employment testing and assessment solutions, particularly for emergency communications centers. Their product, CritiCall, is designed to evaluate the skills and abilities of prospective 911 operators and dispatchers, ensuring that candidates are well-suited for high-stress and fast-paced environments. The CritiCall software assesses a variety of essential skills including data entry, multitasking, decision-making, and listening comprehension.